Welcome to Bükt!
Bukt Is You Local Service Marketplace
Customer Service & Quality of work are crucial to your success. The more you connect with consumers, provide expectations, and deliver quality results – the more opportunity you will have to earn income and repeat business.
Service Provider Basics
1.
Deliver Exceptional Customer Experiences
To consistently earn exceptional reviews & ratings, focus on delivering exceptional customer experiences, actively asking for reviews, and responding to feedback. Make it easy for customers to leave reviews, incentivize positive reviews, and continuously improve based on customer feedback.
Exceed Expectations
Aim to provide a level of service or product quality that goes beyond what customers expect.
Build Relationships
Focus on building genuine connections with customers, making them feel valued and heard.
Optimize Logistics
Ensure clear communication, efficient processes, and on-time delivery/service.
2.
Actively Ask for Reviews
To consistently earn exceptional reviews & ratings, focus on delivering exceptional customer experiences, actively asking for reviews, and responding to feedback.
Timing Matters
Request reviews shortly after a positive interaction when the customer's experience is still fresh.
Make it Easy
Provide direct links to your Bükt listings, provide clear listing information and ensure the Consumer understands the value of your services..
Incentivize
Consider offering small rewards or complete an extra task while asking the Consumer to leave you a review, but avoid anything that feels coercive.
Personalize
Tailor your requests to individual customers and their specific experiences.
3.
Respond to All Reviews
To consistently earn exceptional reviews & ratings, focus on delivering exceptional customer experiences, actively asking for reviews, and responding to feedback. Make it easy for customers to leave reviews, incentivize positive reviews, and continuously improve based on customer feedback.
Thank Positive Reviews
Acknowledge and appreciate positive feedback.
Address Negative Reviews
Respond promptly, offer solutions, and show you care about the customer's concerns.
4.
Improve Based on Feedback
To consistently earn exceptional reviews & ratings, focus on delivering exceptional customer experiences, actively asking for reviews, and responding to feedback. Make it easy for customers to leave reviews, incentivize positive reviews, and continuously improve based on customer feedback.
Analyze Feedback
Use customer reviews and surveys to identify areas for improvement in your Bükt services.
Take Action
Implement changes to address recurring complaints and enhance the customer experience.
Earning with Bükt
Looking forward to your Payday? Get Paid with Bükt within 24 hours of completing the service. With Bükt you can get started and begin earning right away!
With Bükt you’ll earn:
- Payment for services
- Tips from your customers
As service charges for the use of the Bükt platform, Bükt will receive:
- For Local Service Providers services, each service completed the (a) greater of 10% or $10 for the services provided & (b) $1.50 per transaction fee
- For Professional Service Providers: (a) the agreed business listing fees and per transaction fees.